SPOT recall effects the second generation models only

SPOT, LLC, makers of the SPOT Satellite GPS Messenger, have issued a recall on all second generation SPOT Messengers, dubbed the SPOT 2. This voluntary recall affects all SPOT 2s sold after October 1, 2009. 1st Generation SPOT Messengers are not affected by this recall.

At issue in this recall are SPOT 2 devices which ”…might not meet battery and messaging operating specifications.” According to Equipped.org, the issue involves some SPOT 2 devices “…indicating via the ‘ON’ button flashing red that the batteries require replacement well before they actually do.”

Here’s a transcript of the e-mail sent out to existing SPOT 2 customers:

December 14, 2009

Dear Valued Customer,

Spot LLC is dedicated to providing the highest quality and best performance products to our customers, therefore, Spot LLC will be conducting a voluntary return on any new model SPOT Satellite GPS Messenger™ (SPOT 2) purchased since October 1, 2009. During recent testing, we discovered that some of the new SPOT 2 devices might not meet battery and messaging operating specifications.

We highly recommend you return your product for replacement at your earliest convenience. Please visit www.findmespot.com/exchange for complete details. Replacement product will be available in early 2010. Spot LLC guarantees we will exchange your product free of charge and send your replacement unit when product is available.

This notice does not affect the 1st generation SPOT Satellite Personal Tracker (SPOT 1) devices. Customers can easily identify the unaffected SPOT 1 product as it is clearly marked as the SPOT Personal Tracker. The operating condition does not apply to any other SPOT products.

Sincerely,

The SPOT Team

If you have a SPOT 2, visit their voluntary recall page for instructions on how to verify if your unit is an affected messenger. Affected customers will be sent a postage paid return envelope, to return the SPOT 2 device. According to Equipped.org, customers will receive a free month of SPOT service as compensation for the estimated time it will take to replace all units.

This recall may help to explain some the recent reports of SPOT 2 shortages at outdoor stores. Click here to for more information on the SPOT exchange program.